Disney Wonder
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Alaska: Juneau • Ketchikan • Skagway
The Mexican Riviera:
Cabo San Lucas • Puerto Vallarta
Enjoy Your Day in Port!
Presented to you by REAL FOCUS MEDIA, a subsidiary of Diamonds International.
This site is not controlled by Disney. Different Terms of Use and Privacy Policy will apply.
Welcome to Alaska & the Mexican Riviera,
here are your Port Shopping Maps!
BUYER’S FREE 60-DAY GUARANTEE
Participating stores have paid an advertising fee to participate in the program.
Every store on these maps extends a 60-day guarantee. This guarantee does not include buyer’s remorse, buyer’s negligence, and lost or stolen merchandise.
The guaranteed and recommended stores will repair or replace any unsatisfactory item, excluding watches and some other branded merchandise, as they carry international brand warranties. These items will be repaired or replaced by the brand service centers. In the case that unsatisfactory items cannot be repaired or replaced, a refund will be offered. Some stores in port that do not participate in the program, offer their own guarantees.
NEED TO MAKE A CLAIM?
If an issue arises with your purchase from a store listed on this map during your
cruise, please contact your Shopping Ambassador onboard for immediate assistance.
If an issue arises within 60-days of the purchase date, you may file a claim online at: CS@realfocusmedia.net or contact the Customer Relations Department at Real Focus Media (RFM): 2201 SW 145th Ave., Miramar, FL 33027.
Toll Free: (866) 736-2375 Hours: (EST) Monday – Thursday, 9:00a.m. to 6:00 p.m. Friday 9:00 a.m. to 4:00 p.m.